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************SHINGLES VACCINE***********

Please following the link to find out about the Shingles Vaccine which is now available

**************FLU CLINIC****************

Commencing October 2019

Patients eligible for a flu vaccination are encouraged to book a flu clinic appointment to help protect themselves and others.

GP Appointments

Patients are advised to telephone at the duty team times (8.30 - 9am & 1.30 - 2pm) to speak with our duty team for all GP appointments.

To maximise our valuable and limited resources, it is essential that patients cancel any appointments (doctor/nurse) that they no longer require or are unable to attend



Surgery Telephone Number : 0345 337 9988

(Call costs from a landline are charged at a local rate call and is dependent on your call plan, mobiles vary depending on your network provider)

4 Options are available:

Press 1 to request a home visit

Press 2 for medication advice between (9.00am-1.30pm), nurses appointments or general enquiries

Press 3 to speak to a member of the Duty team or to book a Doctors appointment - (option only available 8.30-9.00 am and 1.30-2.00 pm)

Press 4 for Results - (option only available 2.00-6.00 pm) 


Would you prefer to order your prescription online?  

It's Easy!  It's Quick! 

We can send your prescription to the chemist or respond electronically if there are any problems with your online order.


Please complete the patient services form at our reception.


NHS 24 Number: 111

Helpful Hints:

Helping you help yourself, Live Life to the full : Well Being Moray : /

WRAP (Wellness Recovery Action Planning) : FREE Community PeerSupport Courses. :

Out of Breath? Take an online breath test to see if you should get checked out. Visit  or Call: 03000 030 555


SPIRE - NHS Scotland is improving the way it uses information from GP patient records. SPIRE is a service that will allow small amounts of information from GP practice records to be used to help doctors’ surgeries, NHS Scotland and the Scottish Government to improve care and plan services, and to help researchers to learn more from patient information held at GP practices. 

Patients across Scotland have been informed of the benefits of the service, and the confidential and secure way in which GP patient records will be used to help plan and improve health care services.

You have a choice about your patient record being used in this way. To find out more go to





Repeat Prescriptions multicolour_pills

All medication requests are processed within 2 working days (48 hours from when the surgery receives the reorder form/ online request) For efficiency, prescriptions are routinely sent directly to the preferred chemist.

The online service is available 24/7: enabling you to reorder your repeat medication at any time of day.

We DO NOT accept requests over the telephone.

If you fail to order your medication on time, you will be instructed to attend the surgery to complete an urgent request form. Failing to order medication in advance puts an unnecessary additional strain on our limited clinical time and resources.

Repeat prescription requests will only be accepted in the following ways:

  • Placing reorder forms in the prescription box at reception or via the letterbox located at the right hand side door before reaching the main entrance.
  • Posting your reorder form to the practice and enclosing a stamped self-addressed envelope
  • Ordering online via our online service ( you need to be signed up for this )  

Please allow extra working day/s to the above when the surgery is closed for public holidays. If you are ordering early due to holidays, please add a note to your reorder form.

The chemist has a duty to return your reorder form, this is your property and contains info/follow up advice from the GP.


Medication Reviews

Patients on repeat medication will be asked to see a doctor at least once a year to review their regular medication, and notification of this will appear on your repeat reorder slip. Please ensure that you book an appropriate appointment to avoid unnecessary delay to issuing of further medication.

If you have been asked to speak to the GP over the telephone about your medication you can call the clinical team using (option 2) Monday to Friday between 9.00am-1.30pm.

The clinical team will either action this for you and send the prescription to your preferred chemist or contact you to discuss.

Patients are responsible for ordering all medication on time and allowing 48 hours for it to be processed.

We DO NOT accept repeat medication requests over the telephone.


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