Duty Team

08.30 - 09.00 or 13.30 - 14.00 (Option 3)

An urgent medical problem that is not suitable for an eConsult can be dealt with through the triage service. We require your full name, date of birth, contact telephone number and a the medical reason for your request and the duty team will then be in contact the same working day. 

.

Medication Advice/Queries

09.00 – 13.30 (Option 2)

(this is not for dealing with requests for repeat medication, patients are responsible for ordering all medication on time allowing 5 working days).

 

Test Results

14.00 – 18.00 (Option 4)

It is the patient’s responsibility to contact the practice for all test results.

 

Home Visits

 If you are unable to attend the surgery for medical reasons, please telephone as soon as possible to request a home visit (option 1). Home visits require a great deal of clinical time so please consider carefully whether a home visit is appropriate.

 

NHS ScotlandThis site is brought to you by My Surgery Website