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Noticeboard

***********Coronavirus or Covid-19 Information***********

Should I be going to hospital if I feel unwell? Not without prior assessment - please follow the simple guide:

As always - if you have critical medical emergency, call 999.

If it's not an emergency;

1. If you have mild symptoms or are looking for information then please visit www.nhsinform.scot/coronavirus - if you can't find the answer all the special helpline on 0800 028 2816.

2. If you have Covid-19 symptoms and feel you cannot manage home - call NHS 24 on 111.

3. For all other non-Covid-19 health matter - call your own GP practice.

************ Isolation Note************

Please use the below service if you have been told to stay at home because of Coronavirus/Covid-19 and you need a note for your employer.

https://111.nhs.uk/isolation-note

*********Other Coronavirus Information*********

This country is facing a public health emergency. The impact of Coronavirus is becoming greater everyday. As a practice we will be doing our utmost to protect our patients and staff. To this end we have today taken the very difficult decision to close the surgery front door and all access will be mediated through an enhanced telephone triage service.

The practice phone number is 0345 337 99 88

The length of time that the triage service works in the morning and afternoon has been extended to 8.30 to 9.30 and 1.30 to 2.30. As long as we have the staff available the access to same day telephone advice will be enhanced. 

There is a very good self help guide for Coronavirus available on the NHSinform website and I would encourage everyone to read this now even if you are well:

https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19

The situation is moving forward rapidly and we will endeavour to post an update frequently on our facebook page and website.

We fully appreciate that many of you are acutely concerned by the present situation please be assured that we will support you with advice and if necessary consultation at this time. 

************SHINGLES VACCINE***********

Please following the link to find out about the Shingles Vaccine which is now available http://www.nhsinform.scot/shinglesvaccine

**************FLU CLINIC****************

Commencing October 2019

Patients eligible for a flu vaccination are encouraged to book a flu clinic appointment to help protect themselves and others.

GP Appointments

Patients are advised to telephone at the duty team times (8.30 - 9am & 1.30 - 2pm) to speak with our duty team for all GP appointments.

To maximise our valuable and limited resources, it is essential that patients cancel any appointments (doctor/nurse) that they no longer require or are unable to attend

 

Do you need advice about travelling to and from your medical appointment?

The Transport to Healthcare Information Centre (THInC) can help. They provide practical transport advice for people who have difficulty getting to and from medical appointments in Grampian.

The service provides a dedicated telephone service offering guidance on accessing suitable transport options to get to and from appointments when they have no means of personal transport. The centre can provide details of suitable bus or train times, contact telephone numbers and other services such as local dial-a-bus or voluntary car schemes.
 

The centre is the first of its kind in the UK and is a joint initiative between Aberdeen City Council, Aberdeenshire Council, Moray Council, NHS Grampian, The Scottish Ambulance Service, Nestrans and HiTrans and is one initiative being taken forward by partners under the Health and Transport Action Plan.

Please note that THInC does not book transport but can assist with travel advice and that THInC is not the number for booking ambulance transport and does not guarantee a transport service is available.

 

Ambulance Transport

Ambulance transport is available for patients who need support to reach their healthcare appointments due to their medical or mobility needs, which would prevent a patient from travelling independently and would require the support of the ambulance staff during the journey.

To request ambulance transport, please call the ambulance booking line, on: 0300 123 1236 (calls are charged at local rates for both landlines and mobiles).  You will be asked a series of questions about your condition and if appropriate your booking will then be confirmed.

You may request ambulance transport up to 28 days in advance of your appointment.  If you need support making the call then please ask your Carer or GP.  If you need to cancel your ambulance transport please call 08003 891 333.

 
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