In these uncertain times, you may require assistance to do your shopping or dropping/collecting your prescriptions, if this is the case please call Grampian Assistance Hub on 0808 196 3384, they are open 7 days a week 8am - 8pm.
NHS 24 provides a telephone health advice and information service available 24 hours a day, 365 days a year.
Telephone: 111 or visit www.nhs24.com .
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
Scottish Ambulance Service
If you are attending a hospital appointment and need transport on medical grounds, please call the Scottish Ambulance Service booking line on 0300 123 1236, as soon as you have your appointment date. To cancel a journey which has already been booked, call 0800 389 1333. If you are in any doubt about this, please contact our receptionists for advice.
If you are registered with a dentist you should contact your dental practice for an appointment, even if your practice is closed you will hear a message which provides details of their out of hours arrangements for advice and treatment.
If you are NOT registered with a dentist help is available by contacting the NHS Grampian Dental info and advice line on 0845 45 65 990. This service is available between 8.05am and 5.45pm and can also be used if you are just visiting the Grampian area and cannot wait until you see your local dentist.
For problems that occur between 6.00pm and 8.00am you should call NHS 24 on 111 they will assess your symptoms and try to make sure you can get dental care but only if it is an emergency.
For example if you have
- Severe pain that cannot be controlled with ordinary painkillers
- Swelling that is making it difficult for you to breathe or swallow
- Bleeding that won't stop after one of your teeth has been removed
- An injury to your mouth
Please note, emergency appointments are fitted into any available slots that dental practices may have to offer and therefore are not negotiable.
If you experience any eye problems you should firstly contact your optician for advice or an emergency appointment. They will then be able to advise on treatment or if GP appointment is required.
Opticians in Elgin
- Boots Opticians Appointment Line: 0845 125 3752
- Specsavers Opticians: 01343 552204
- Dawson Opticians: 01343 548826
- Duncan & Todd: 01343 549522
Family Planning / Sexual Health
Dr Grays Family Planning / Contraception Clinic is available to outpatients Monday to Thursday between the hours of 5.30pm and 8.00pm. Call during clinic hours for an appointment to discuss all types of contraception, pregnancy testing, cervical smears and chlamydia testing for both men and women: 01343 567574
For free confidential testing, advice, support and treatment for all sexually transmitted infections call Dr Grays Genito-Urinary Medicine Clinic (GUM) Clinic: 0845 337 9900 (ask for an Elgin appointment)
Health Visitor / Midwife
You can contact the Community Midwifes for non urgent advice on 01343 567714 during surgery times. They hold clinics on Tuesday (2.00 pm - 5.00 pm and Thursdays (9.30 am - 1.00 pm) and outwith this time will have an answer machine available.
F or urgent/ emergency support call Dr Grays Ward 3 on 01343 567220.
The Health Visitors can be reached on 01343 562105 in the surgery.
Scottish Abdominal Aortic Aneurysm Screening Programme (AAA)
This AAA screening programme is for all men aged 65 and over who live in Scotland. The aorta is the main artery that supplies blood to your body. It runs from your heart down through your chest and abdomen (tummy). As some people get older, the wall of the aorta in the abdomen can become weak and balloon out to form an aneurysm. This is called an abdominal aortic aneurysm. The condition is most common in men aged 65 and over. It is estimated that about 1 in 20 men aged 65 in Scotland have an abdominal aortic aneurysm.
If you have an aneurysm, you are unlikely to have any symptoms. This means that you cannot tell if you have one, as you will not feel any pain or notice anything different. You may feel completely healthy. The Scottish AAA Screening Programme is inviting you for screening so we can find aneurysms early and monitor or treat them. This greatly reduces the chance of the aneurysm rupturing and causing serious problems. The simplest and best way to find out if you have an aneurysm is to carry out an ultrasound scan of your abdomen.
For information visit the website link below or call the following number:
0800 22 44 88 or Scottish Abdominal Aortic Aneurysm Screening