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******Coronavirus Update******

If you have any worries about money during this uncertain time please have a look at the leaflet below.

Coronavirus Money Worries

This country is facing a health emergency the likes of which we have not seen for over 100 years. One in three Coronavirus tests is now positive.


If you are in one of the at risk groups and you should now be socially isolating.

There is Coronavirus in the local area, people are being admitted to hospital with it and at least one person from Elgin is in the specialist infection unit in Aberdeen.

Coronavirus is highly infectious; it can be spread by droplet and mist inhalation. This means you can pick it up by simply talking to someone.


There is a very good self help guide for Coronavirus available on the NHSinform website please read this now, even if you are well:           

Coronavirus is highly infectious, there is no cure and unless its progress is halted it will overwhelm the NHS.

In order to protect the most vulnerable in our community we are all responsible for maintaining social distance.

***********Coronavirus or Covid-19 Information***********

Should I be going to hospital if I feel unwell? Not without prior assessment - please follow the simple guide:

As always - if you have critical medical emergency, call 999.

If it's not an emergency;

1. If you have mild symptoms or are looking for information then please visit - if you can't find the answer all the special helpline on 0800 028 2816.

2. If you have Covid-19 symptoms and feel you cannot manage home - call NHS 24 on 111.

3. For all other non-Covid-19 health matter - call your own GP practice.

************ Isolation Note************

Please use the below service if you have been told to stay at home because of Coronavirus/Covid-19 and you need a note for your employer.

*********Other Coronavirus Information*********

This country is facing a public health emergency. The impact of Coronavirus is becoming greater everyday. As a practice we will be doing our utmost to protect our patients and staff. To this end we have today taken the very difficult decision to close the surgery front door and all access will be mediated through an enhanced telephone triage service.

The practice phone number is 0345 337 99 88

The length of time that the triage service works in the morning and afternoon has been extended to 8.30 to 9.30 and 1.30 to 2.30. As long as we have the staff available the access to same day telephone advice will be enhanced. 

There is a very good self help guide for Coronavirus available on the NHSinform website and I would encourage everyone to read this now even if you are well:

The situation is moving forward rapidly and we will endeavour to post an update frequently on our facebook page and website.

We fully appreciate that many of you are acutely concerned by the present situation please be assured that we will support you with advice and if necessary consultation at this time. 

************SHINGLES VACCINE***********

Please following the link to find out about the Shingles Vaccine which is now available

**************FLU CLINIC****************

Commencing October 2019

Patients eligible for a flu vaccination are encouraged to book a flu clinic appointment to help protect themselves and others.

GP Appointments

Patients are advised to telephone at the duty team times (8.30 - 9am & 1.30 - 2pm) to speak with our duty team for all GP appointments.

To maximise our valuable and limited resources, it is essential that patients cancel any appointments (doctor/nurse) that they no longer require or are unable to attend


Useful Numbers

In these uncertain times, you may require assistance to do your shopping or dropping/collecting your prescriptions, if this is the case please call Grampian Assistance Hub on 0808 196 3384, they are open 7 days a week 8am - 8pm.


nhs24logo.jpg NHS 24  provides a telephone health advice and information service available 24 hours a day, 365 days a year.

Telephone:  111 or visit .

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.


Scottish Ambulance Service       ambulance.jpg

If you are attending a hospital appointment and need transport on medical grounds, please call the Scottish Ambulance Service booking line on 0300 123 1236, as soon as you have your appointment date.  To cancel a journey which has already been booked, call 0800 389 1333.  If you are in any doubt about this, please contact our receptionists for advice.


Dental Emergency

dentist.jpgIf you are registered with a dentist you should contact your dental practice for an appointment, even if your practice is closed you will hear a message which provides details of their out of hours arrangements for advice and treatment.

If you are NOT registered with a dentist help is available by contacting the NHS Grampian Dental info and advice line on 0845 45 65 990. This service is available between 8.05am and 5.45pm and can also be used if you are just visiting the Grampian area and cannot wait until you see your local dentist.

For problems that occur between 6.00pm and 8.00am you should call NHS 24 on 111 they will assess your symptoms and try to make sure you can get dental care but only if it is an emergency.

For example if you have

  • Severe pain that cannot be controlled with ordinary painkillers
  • Swelling that is making it difficult for you to breathe or swallow
  • Bleeding that won't stop after one of your teeth has been removed
  • An injury to your mouth


Please note, emergency appointments are fitted into any available slots that dental practices may have to offer and therefore are not negotiable.


Eye Problems

If you experience any eye problems you should firstly contact your optician for advice or an emergency appointment. They will then be able to advise on treatment or if GP appointment is required.


            • Boots Opticians Appointment Line: 0845 125 3752
            • Specsavers Opticians: 01343 552204
            • Dawson Opticians: 01343 548826
            • Duncan & Todd: 01343 549522


Family Planning / Sexual Health

Dr Grays Family Planning / Contraception Clinic is available to outpatients Monday to Thursday betweentfj.jpg the hours of 5.30pm and 8.00pm. Call during clinic hours for an appointment to discuss all types of contraception, pregnancy testing, cervical smears and chlamydia testing for both men and women: 01343 567574

For free confidential testing, advice, support and treatment for all sexually transmitted infections call Dr Grays Genito-Urinary Medicine Clinic (GUM) Clinic: 0845 337 9900 (ask for an Elgin appointment)


health_v.jpgHealth Visitor / Midwife 

You can contact the Community Midwifes for non urgent advice on 01343 567714 during surgery times. They hold clinics on Tuesday (2.00 pm - 5.00 pm and Thursdays (9.30 am - 1.00 pm) and outwith this time will have an answer machine available. 

F or urgent/ emergency support call Dr Grays Ward 3 on 01343 567220.

The Health Visitors can be reached on 01343 562105 in the surgery.


Scottish Abdominal Aortic Aneurysm Screening Programme (AAA)aaa

This AAA screening programme is for all men aged 65 and over who live in Scotland. The aorta is the main artery that supplies blood to your body. It runs from your heart down through your chest and abdomen (tummy). As some people get older, the wall of the aorta in the abdomen can become weak and balloon out to form an aneurysm. This is called an abdominal aortic aneurysm. The condition is most common in men aged 65 and over. It is estimated that about 1 in 20 men aged 65 in Scotland have an abdominal aortic aneurysm.

If you have an aneurysm, you are unlikely to have any symptoms. This means that you cannot tell if you have one, as you will not feel any pain or notice anything different. You may feel completely healthy. The Scottish AAA Screening Programme is inviting you for screening so we can find aneurysms early and monitor or treat them. This greatly reduces the chance of the aneurysm rupturing and causing serious problems. The simplest and best way to find out if you have an aneurysm is to carry out an ultrasound scan of your abdomen.

For information visit the website link below or call the following number:

0800 22 44 88     or    Scottish Abdominal Aortic Aneurysm Screening

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