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Noticeboard

We have been trialling a new system to support the clinical team to manage the workload.

Patients are advised to telephone at the duty team times (8.30 - 9am & 1.30 - 2pm) to speak with our duty team for all doctor's appointments.

To maximise our valuable and limited resources, it is essential that patients cancel any appointments (doctor/nurse) that they no longer require or are unable to attend.

Update July 2018

With regards to the way GP appointments are now being allocated, and allowing for a period of adjustment, the practice is happy that patients are being seen within a reasonable time frame and that appropriate care is being provided.  If you have any constructive feedback please get in touch with the surgery

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Heidi Simpson, Nurse Team Leader

We are delighted to announce the appointment of our new Nurse Team Leader.  Heidi is a Nurse Prescriber, and has chronic disease management skills in Diabetes, Cardiovascular Disease and Parkinsons.  Her current post is Clinical Governance Assistant, supporting Liz Tait.

Heidi will be undertaking Minor Illness Management training course in order to develop her skills to support our acute care/triage.  Her induction programme will involve shadowing the team, and the GPs and Tim will provide her with mentorship.

We look forward to welcoming Heidi to our team on Tuesday 3 April.  Heidi will be at the practice on the PLT afternoon (14 March) for a training session with myself and Diane, prior to her commencing post.

*****************************************************************************************************************Diane Maciver, Advanced Nurse Practitioner

Diane has been appointed as the nurse team leader at the Linkwood practice, commencing in April.  We are delighted that she has secured this post in order to further develop her career.

We are, of course, very sad to be losing Diane, who has been an invaluable member of our team, dedicating her time and energy for the betterment of our practice and our patients throughout her 12 years here. We have arranged a collection, if anyone wishes to make a donation please speak to one of the receptionist staff.

The practice is in the process of appointing a nurse practitioner to replace Diane.

Dr Mark Houliston

GP Partner, Elgin Community Surgery

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The practice is delighted to announce that Dr Amy Greensill will be taking up a salaried post.  This will mean that we will have two full time Doctors working at the practice supported by our very able nursing and administration team.  This appointment effectively stabilises the GP numbers.  We will continue to be actively recruiting new medical staff.

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Surgery Telephone Number : 0345 337 9988

(Call costs from a landline are charged at a local rate call and is dependant on your call plan, mobiles vary depending on your network provider)

4 Options are available:

Press 1 to request a home visit

Press 2 for appointments, medication advice and general enquiries

Press 3 to speak to a Duty Doctor or Nurse - (option only available 8.30-9.00 am and 1.30-2.00 pm)

Press 4 for Results - (option only available 2.00-6.00 pm) 

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FLU CLINIC

The surgery will be running a Flu Clinic on Saturday 28th October.  If your are entitled to receive a flu vaccine, please call to book an appointment.

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Would you prefer to order your prescription online?  

It's Easy!  It's Quick! 

We can send your prescription straight to the chemist and let you know if there are any problems with your online order electronically.

Interested?

Email : Your name and DOB to nhsg.noreplyelgincs@nhs.net to get started!

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NHS 24 Number Changed To:  111

Helpful Hints:

Helping you help yourself, Live Life to the full : Well Being Moray :  www.moraywellbeinghub.org.uk /

WRAP (Wellness Recovery Action Planning) : FREE Community PeerSupport Courses. : www.wrapmoray.org

Out of Breath? Take an online breath test to see if you should get checked out. Visit blf.org.uk/breathtest  or Call: 03000 030 555

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SPIRE - NHS Scotland is improving the way it uses information from GP patient records. SPIRE is a service that will allow small amounts of information from GP practice records to be used to help doctors’ surgeries, NHS Scotland and the Scottish Government to improve care and plan services, and to help researchers to learn more from patient information held at GP practices. 

A new campaign is underway to inform patients across Scotland of the benefits of the service, and the confidential and secure way in which GP patient records will be used to help plan and improve health care services.

You have a choice about your patient record being used in this way. To find out more go to spire.scot

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Anderson's Care Home, 2 Institution Road would like to invite patients aged over 65 for tea and entertainment on -

1st Wednesday in every month, 2.00 - 3.30 pm - see posters in the waiting room for more details.

 

 

 

Prescription Collection

Please circle the chemist’s name on your repeat prescription reorder form if different from your preferred chemist, and your prescription will be sent via the chemist collection service. Please allow time required for the chemist to collect. If no chemist is chosen or collect at surgery is circled your prescription will be kept at the surgery for you to collect.

 

2 working days are required for processing all prescriptions as per the following guide:

Day reorder from recieved         Day ready for collection at surgery

                                            Monday                                     Wednesday

                                            Tuesday                                     Thursday

                                            Wednesday                                 Friday

                                            Thursday                                    Monday

                                             Friday                                        Tuesday

 

Hospital Prescriptions

This also applies to prescriptions requested by the hospital consultants if they require you to start new medication urgently (within 2 days), they will either phone us in advance or issue you supplies at the hospital Clinic.

 

Public Holidays

Please allow extra working day/s to the above when the surgery is closed for public holidays.  The NHS Public Holiday dates are located on the when we are closed tab. 

 
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