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Noticeboard

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Patients eligible for a flu vaccination are encouraged to book a flu clinic appointment to help protect themselves and others.

In 2018/19 the following groups are eligible for flu vaccination:

• all children aged two to nine (but not ten years or older) on 31 August 2018 

• all primary school-aged children in former primary school pilot areas 
• those aged six months to under 65 years in clinical risk groups 
• pregnant women 
• those aged 65 years and over 
• those in long-stay residential care homes 
• carers

Seasonal Influenza (Flu) Vaccination Programme 2018-19

Scottish Childhood Flu Vaccination Programme 2018-19

We have been trialling a new system to support the clinical team to manage the workload.

Patients are advised to telephone at the duty team times (8.30 - 9am & 1.30 - 2pm) to speak with our duty team for all doctor's appointments.

To maximise our valuable and limited resources, it is essential that patients cancel any appointments (doctor/nurse) that they no longer require or are unable to attend.

Update July 2018

With regards to the way GP appointments are now being allocated, and allowing for a period of adjustment, the practice is happy that patients are being seen within a reasonable time frame and that appropriate care is being provided.  If you have any constructive feedback please get in touch with the surgery

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Heidi Simpson, Nurse Team Leader

We are delighted to announce the appointment of our new Nurse Team Leader.  Heidi is a Nurse Prescriber, and has chronic disease management skills in Diabetes, Cardiovascular Disease and Parkinsons.  Her current post is Clinical Governance Assistant, supporting Liz Tait.

Heidi will be undertaking Minor Illness Management training course in order to develop her skills to support our acute care/triage.  Her induction programme will involve shadowing the team, and the GPs and Tim will provide her with mentorship.

We look forward to welcoming Heidi to our team on Tuesday 3 April.  Heidi will be at the practice on the PLT afternoon (14 March) for a training session with myself and Diane, prior to her commencing post.

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The practice is delighted to announce that Dr Amy Greensill will be taking up a salaried post.  This will mean that we will have two full time Doctors working at the practice supported by our very able nursing and administration team.  This appointment effectively stabilises the GP numbers.  We will continue to be actively recruiting new medical staff.

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Surgery Telephone Number : 0345 337 9988

(Call costs from a landline are charged at a local rate call and is dependant on your call plan, mobiles vary depending on your network provider)

4 Options are available:

Press 1 to request a home visit

Press 2 for appointments, medication advice and general enquiries

Press 3 to speak to a Duty Doctor or Nurse - (option only available 8.30-9.00 am and 1.30-2.00 pm)

Press 4 for Results - (option only available 2.00-6.00 pm) 

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FLU CLINIC

The surgery will be running a Flu Clinic on Saturday 28th October.  If your are entitled to receive a flu vaccine, please call to book an appointment.

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Would you prefer to order your prescription online?  

It's Easy!  It's Quick! 

We can send your prescription straight to the chemist and let you know if there are any problems with your online order electronically.

Interested?

Email : Your name and DOB to nhsg.noreplyelgincs@nhs.net to get started!

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NHS 24 Number Changed To:  111

Helpful Hints:

Helping you help yourself, Live Life to the full : Well Being Moray :  www.moraywellbeinghub.org.uk /

WRAP (Wellness Recovery Action Planning) : FREE Community PeerSupport Courses. : www.wrapmoray.org

Out of Breath? Take an online breath test to see if you should get checked out. Visit blf.org.uk/breathtest  or Call: 03000 030 555

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SPIRE - NHS Scotland is improving the way it uses information from GP patient records. SPIRE is a service that will allow small amounts of information from GP practice records to be used to help doctors’ surgeries, NHS Scotland and the Scottish Government to improve care and plan services, and to help researchers to learn more from patient information held at GP practices. 

A new campaign is underway to inform patients across Scotland of the benefits of the service, and the confidential and secure way in which GP patient records will be used to help plan and improve health care services.

You have a choice about your patient record being used in this way. To find out more go to spire.scot

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Anderson's Care Home, 2 Institution Road would like to invite patients aged over 65 for tea and entertainment on -

1st Wednesday in every month, 2.00 - 3.30 pm - see posters in the waiting room for more details.

 

 

 

Repeat Prescriptions multicolour_pills

All medication requests are processed within 2 working days (48 hours from when the surgery receives the reorder form/ online request) For efficiency, prescriptions are routinely sent directly to the chemist.

The online service is available 24/7: enabling you to reorder your repeat medication at any time of day/night.

We DO NOT accept requests over the telephone.

If you fail to order your medication on time, you will be instructed to attend the surgery to complete an urgent request form; failing to order medication in advance puts an unnecessary additional strain on our valuable clinical time and resources.

Repeat prescription requests will only be accepted in the following ways:

  • Placing reorder forms in the prescription box at reception or via the letterbox located at the right hand side door before reaching the main entrance.
  • Posting your reorder form to the practice and enclosing a stamped self-addressed envelope. 
  • Or you can also hand in your repeat prescription form into your local chemist who will deliver it to the practice
  • Ordering online via our online service ( you need to be signed up for this )  

Please allow extra working day/s to the above when the surgery is closed for public holidays. If you are ordering early due to holidays, please add a note to your reorder form.

The chemist has a duty to return your reorder form, this is your property and contains info/follow up advice from the GP.

 

Medication Reviews

Patients on repeat medication will be asked to see a doctor at least once a year to review their regular medication and notification of this will appear on your repeat reorder slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

If you have been asked to speak to the GP over the telephone about your medication you can call the duty team using (option 3) Monday to Friday between 9.00am-2.00pm.

The doctor/ duty team will either action this for you and send the prescription to the chemist or contact you to discuss it. This service is NOT for dealing with requests for repeat medication which require to be ordered as  outlined above.

Patients are responsible for ordering all mediation on time and allowing 48 hours for it to be processed.

 

 
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